Why Google Wallet is absent in the App gallery on Fitbit Versa 4 in Ukraine?

[coinlawyer]

Hi! Why I can`t find Google Wallet in the App gallery on Fitbit Versa 4 in Ukraine? They say Ukraine was added to google wallet as the country tney open support. Also I could make NFC payments with the phone and my Versa 4 software is up to date. 

[LZeeW]

Hello @coinlawyer and welcome to the Community.  I need to start by saying that Google Wallet for Fitbit is different from Google Wallet on your phone.  Not all banks participate in Google Wallet for Fitbit, but I count about thirty banks in Ukraine.  First, please verify that your bank supports Google Wallet for Fitbit on this Bank List.  If your bank isn't on the list, then you can't use the feature.  Google Wallet isn't in the App Gallery.  Tap on your device/battery icon in the upper left of your app, then your Versa 4 tile.  Do you have a Wallet tile in the upper group of tiles?  It is to the right of the Gallery icon on my app.

Please contact Support if you don't have a Wallet tile on your app.

[coinlawyer]

Thanks for quick reply!
My bank (sc Cb Privatbank) supports Google Wallet for Fitbit on this Bank List.

But I haven`t Wallet in the group of tiles in my app!

[LZeeW]

@coinlawyer   If your Versa 4 is new, then you might need a firmware update, especially if Ukraine banks got added recently.  New users get firmware updates within 2-3 days of activating a device.  If your Versa 4 is new, wait a few days.  Contact Support using my previous link if you don't get it.  Only Support can help you now.  Good luck.