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Why can’t I see my versa3 and ace3 at the same time

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‎10-08-2023 14:04

‎10-08-2023 14:04

Since the app upgrade my versa 3 keeps losing sync , I have to set it up as a brand new device… this is driving me isane. I think I’ve highlighted the issue in that it is whenever I look at my sons data with him. (Don’t get me started on the lack of visual ease of this!!) can you help please 

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