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"Oops. Looks like there's no internet connection" when changing Versa 2 clock face

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‎08-28-2023 09:08 - last edited on ‎01-24-2024 09:56 by Fitbit Moderator

‎08-28-2023 09:08 - last edited on ‎01-24-2024 09:56 by Fitbit Moderator

I have Internet at home but when I'm trying to changes my clock face or link my Spotify it says I have no Internet when I do. I have been stuck in the same clock face for months and I want to change it.

Moderator Edit: Clarified subject

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‎08-28-2023 09:52

‎08-28-2023 09:52

Hi there, @Lexi_Qiick. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

The "Oops no internet connection" issue can be caused by the use of the following on your phone:

  • VPN
  • AdBlock software
  • Security software
  • Private DNS

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


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