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"Oops. Looks like there's no internet connection" when trying to download a clock face on Versa 4

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‎04-20-2023 09:32 - last edited on ‎04-20-2023 10:02 by Fitbit Moderator

‎04-20-2023 09:32 - last edited on ‎04-20-2023 10:02 by Fitbit Moderator

hoo can I solve that issue? 

I can not connect to the wifi?

 

 

Moderator Edit: Clarified subject

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‎04-20-2023 10:03

‎04-20-2023 10:03

Hi there, @YoussImran. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

 

The "Oops no internet connection" issue can be caused by the use of the following on your phone:

 

  • VPN
  • AdBlock software
  • Security software
  • Private DNS

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎04-20-2023 10:03

‎04-20-2023 10:03

Hi there, @YoussImran. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

 

The "Oops no internet connection" issue can be caused by the use of the following on your phone:

 

  • VPN
  • AdBlock software
  • Security software
  • Private DNS

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes