02-02-2014 09:06
02-02-2014 09:06
When I set-up my flex I set-up a user name but it has a typo. I can't figure out how to change it and can't find it in "help" anywhere. Anyone know???
Answered! Go to the Best Answer.
05-14-2018 17:58
05-14-2018 17:58
05-15-2018 04:02
05-15-2018 04:02
05-22-2018 12:11
05-22-2018 12:11
@MzHawks90 I assume you are talking about your dashboard and not the forums
DASHBOARD ONLY: click on the gear and select settings. At the top you should see your name. That's where to change it. Please make sure it is correct before scrolling to the bottom to save it.
You can only change it every 60 days
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-22-2018 15:40
05-22-2018 20:21
05-22-2018 20:21
It only allows for changing the first name. It’s the initial for the last name that needs changing and unable to do so. As it’s seems impossible to do I’m gonna be fine with the last initial in fact I’m rather fond of it now
05-23-2018 10:43
05-23-2018 10:43
I just changed mine with no problem
Try clearing your Cache
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
08-03-2019 08:45
08-03-2019 08:45
Please reset mine. I just created it. I haven’t posted anything except this.
09-07-2020 03:01
09-07-2020 03:01
Hi everyone,
I set up my account last night and used a “filler” name for the forum/community figuring I’d come back and change it later. It turns out I can’t change it. A search shows that I have to contact a moderator, but I can’t locate a “send message” button on any moderator’s profile.
Could someone please tell me how to send a message or ping a current moderator or tell me next steps? It sounds like in the past moderators have been able to resolve this, but Fit Support may not have been able to.
Thank you for your help!
09-07-2020 03:15
09-07-2020 03:15
@MatthewFitbit Hi Matthew, please see my post above. I’d like the name to be JaguarGirl. Thank you for help!
09-07-2020 10:05
09-07-2020 10:05
@JaguarGirl Done!
09-07-2020 12:37
09-07-2020 12:37
Thank you @MatthewFitbit
I appreciate it!
09-18-2020 08:57
09-18-2020 08:57
@MatthewFitbit Can you change mine to please? I would like it to be spelled correctly. I’ve had my Fitbit for a long time but I hadn't logged into the community until last year. When I signed up for Community I didn’t realize you couldn’t change your name and I accidentally spelled my name wrong from my phone. I was at work and I was in a hurry...lol... so I’ve been stuck with Shelbt ever since. If you could please correct it to Shelby I would greatly appreciate it. Thank you!
09-20-2020 16:27
09-20-2020 16:27
@Shelby Your username should be fixed now.
01-02-2021 19:01
01-02-2021 19:01
Along similar lines, I would like to change form a "Jogger" to a "Bike Rider" (or whatever a person who rides a bike is called).
Never jogged a day in my life!
01-02-2021 19:05
01-02-2021 19:05
Now I'm a Recovery Runner! What's going on?
I'm not entering any of this!
01-03-2021 04:33
01-03-2021 04:33
rhodgkin,
Those are "ranks" that tell people how active you are in the Fitbit Community - in other words, how often you post here. They have nothing to do with what kind of exercise you do. You went from "jogger" to "recovery runner" because you posted something, and that changed your rank. Here is a good thread that explains it all:
https://community.fitbit.com/t5/Fitbit-Community-Basics/About-Community-Ranks/td-p/272000
01-03-2021 11:26
01-03-2021 11:26
Thanks betpchem!
02-15-2021 14:30
02-15-2021 14:30
It can not be changed in the Community😶
03-25-2022 06:42
03-25-2022 06:42
Hi,
@MatthewFitbit I was wondering that would you be so kind as to change my Community username to HarrisTweed87 as well? Thank you very much!
Kind regards,
Thomas
04-07-2022 17:48
04-07-2022 17:48
Hi @MatthewFitbit i did the same as JaguarGirl. I just created mine last night, please change my forum name to wapgutn to NinB. Thanks!