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How to: Identify a Fitbit Moderator or Employee

If you need help and are wondering how to identify a Fitbit Community team member or employee, we have some tips to help simplify your search for assistance!

 

There are a few visual cues that you can keep an eye out for:

 

  1. The username will end in Fitbit. For example: @ErickFitbit @RickyFitbit and @EmersonFitbit are all Fitbit employees.
  2. The user will have a role of "Moderator." Screenshot 2015-10-20 14.23.52.png
  3. The user's signature will include the title "Moderator" or "Community Moderator."
  4. The user's signature will display the Fitbit logo.

 

This should help you reach out to the right person. We look forward to interacting with you all!

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Aside getting help from awesome Fitbit Staff, the Awesome Community is also helping each other out voluntary.

 

#The Fitbit Community & Fitbit Staff

 

awesome

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