01-02-2014
08:35
- last edited on
08-08-2021
13:56
by
YojanaFitbit
01-02-2014
08:35
- last edited on
08-08-2021
13:56
by
YojanaFitbit
My personal e-mail is being over run with Community e-mail. I would like to visit some of these groups but do it on this web site not in my home e-mail. Please help me get off the personal e-mailing list.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-09-2014
11:32
- last edited on
08-08-2021
13:58
by
YojanaFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-09-2014
11:32
- last edited on
08-08-2021
13:58
by
YojanaFitbit
@Eyagoz Sorry you had trouble customizing your preferences - hopefully I can help.
Hopefully that clears things up for you. If you need more help, let me know where you are getting stuck.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
As others have said, make sure to check your subscription settings.
This FAQ section will help you do this. You may want to change your account settings so that you are not automatically subscribed to every topic in which you participate.
Best AnswerI managed to make all of the emails stop once and for all about two weeks ago. I tried all of the suggestions below, but the emails did not stop completely until I did the following:
In Fitbit Community click on "Settings", then "Community Preferences", and uncheck the box next to "Automatically Subscribe me to Topics I Participate In".
Once I unchecked the box all of the emails to my personal email account stopped. I think Fitbit needs to change this to an Opt In situation rather that making people have to hunt for a way to make it stop.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
I have tried to unsubscribe, changed my preference to no emails...didn't see all of the options mentioned above--but clicked on every button I could find. Saved and got out--and immediately got 2 more emails. I'm about ready to junk the whole program. The only thing I could click on in the one forum I started was that I found a solution. At least I have unchecked to get replies from THIS post. All I can say is it is stupid.
Best Answer
07-09-2014
11:32
- last edited on
08-08-2021
13:58
by
YojanaFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-09-2014
11:32
- last edited on
08-08-2021
13:58
by
YojanaFitbit
@Eyagoz Sorry you had trouble customizing your preferences - hopefully I can help.
Hopefully that clears things up for you. If you need more help, let me know where you are getting stuck.