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Active minutes not syncing to Get Fit Bingo

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‎03-06-2021 13:49 - last edited on ‎03-10-2021 13:26 by Fitbit Moderator

‎03-06-2021 13:49 - last edited on ‎03-10-2021 13:26 by Fitbit Moderator

So may problems with syncing this week!!!!   Now ny activity minutes are not showing on my bingo's.  Uggg- not a good way to encourage me to pay for this service.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎03-10-2021 13:35

‎03-10-2021 13:35

@ChakaCon Hi there. Thanks for the details shared. 

 

I see where your disappointment is coming from. I was able to see that you've already contacted our Support team, please continue the communication through email, they'l be happy to assist. 

 

Have a nice day. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎04-19-2021 07:53

In response to SilviaFitbit

‎04-19-2021 07:53

I just finished a 1.5 hour workout and not showing any active minutes 

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‎04-19-2021 08:09

‎04-19-2021 08:09

Unfortunately, this is normal. Sometimes closing the application process and restart it is helpful.
And as for support - you can wait a bit 😄

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