11-21-2020
06:46
- last edited on
11-25-2020
12:21
by
SilviaFitbit
11-21-2020
06:46
- last edited on
11-25-2020
12:21
by
SilviaFitbit
Back in the day, Fitbit premium was not so great. I "think" I was a user, but not sure if I was. How is Fitbit able to determine if someone was a user PRIOR to signing up for Premium services? I would hate to be charged during a trial "thinking" I was a new user to the newer services, and getting charged.
I think this is a default setting that should be confirmed PRIOR to a user signing up and prevent poor experiences.
Moderator Edit: Clarified subject
11-25-2020 12:25
11-25-2020 12:25
@SunsetRunner A warm welcome to the Fitbit Community. I'll be happy to clarify your inquiry.
The new Fitbit Premium service is a different subscription to what it used to be. This service offers the following:
- Guided Programs
- Personalized insights
- Premium Challenge and Adventures
- Fitbit Premium workouts and Fitbit Coach
- Mindfulness
Learn more about it in this article: What should I know about Fitbit Premium? Anyone new to Fitbit Premium can get a 90-day free trial of this paid subscription.
Let me know how it goes. I'll be around if you have any additional questions.
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