Being double charged for Fitbit Premium

[jwcason]

I purchased an annual fitbit premium subscription through fitbit for $162.18 sense on Oct 14th, shortly after I purchased my fitbit Versa, but now iTunes is telling me my free trail is over soon and will charge me $79.99 for an annual membership.  Why am I being double charged and how can I stop that?

Moderator Edit: Clarified subject

[SilviaFitbit]

@jwcason A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

I've shared your post with our Support team and they mentioned you have been in contact with them. If you have any additional questions, feel free to reply to the case that you have with them, this to avoid confusion. 

Have a nice day. 

[DeeJayBee60]

I have been double charged for almost a year on 2 different credit cards. I did the free trail through the fitbit and at the end of trail it began charging me $9.99 monthly. However, In the meantime I decided that I liked premium and ordered it through apple before the trail was up assuming once you did that - it was done .... nope double.charged. For almost a year!! How do I get a refund? Who do I get it from? How do I stop it? I contacted both Fitbit and Apple and got a run around - I AM STILL BEING CHARGED !!

[SilviaFitbit]

@DeeJayBee60 Welcome back to the Fitbit Community. Thanks for the detailed information shared. 

I see where your disappointment is coming from. It sounds like you purchased Premium through Fitbit.com and through Apple, this is why you're being charged. I'd like you to follow this procedure to cancel your subscription on Apple as the one that was purchased through Fitbit.com, has to be cancelled with the help of Support. 

Fitbit subscriptions are non-refundable. However, you may want to contact Apple as sometimes they offer refunds. 

Hope this helps.