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Can I transfer Premium subscription to another Fitbit account?

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‎09-12-2022 09:09 - last edited on ‎09-21-2022 21:02 by Moderator Alum

‎09-12-2022 09:09 - last edited on ‎09-21-2022 21:02 by Moderator Alum

My husband and I both got Fitbit Sense a little over 6 months ago. The Premium trial expired and we were charged the annual fee. That's fine but it went on my husband's Fitbit, not mine. He doesn't want Premium and I do. I have been unable to set it up on mine. Is there anyway to transfer the charge to my Fitbit account instead of his?

 

Moderator Edit: Clarified subject

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‎09-24-2022 15:49 - edited ‎09-24-2022 15:50

‎09-24-2022 15:49 - edited ‎09-24-2022 15:50

Hello @CindySense 

You might try to contact the support for this matter.

 

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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