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Can I transfer Premium subscription with my Fitbit?

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‎03-20-2021 11:51 - last edited on ‎03-23-2021 13:49 by Fitbit Moderator

‎03-20-2021 11:51 - last edited on ‎03-23-2021 13:49 by Fitbit Moderator

I want to give my Inspire HR to my Daughter In Law, can the remainder of my Premium subscription transfer to her too?

 

Moderator Edit: Clarified subject

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‎03-23-2021 13:53

‎03-23-2021 13:53

@vickir305 Hi there. 

 

You can give your Inspire HR to your daughter in law, take into consideration that in order to delete all your data, a factory reset must be performed and therefore a new account for her to set up the tracker. 

 

Since the subscription is activated in your account, this service can't be transferred. However, if she's new to Fitbit Premium, she could activate a free trial, learn more about it in this article. 

 

Hope this helps. 

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‎12-12-2021 12:24

In response to SilviaFitbit

‎12-12-2021 12:24

Hi,

 

I just signed a 1-year membership 20 days ago but I received a triathlon-dedicated watch as a Christmas gift. I want to give my Fitbit sense to my husband, will I really just lose 345 days if membership? There is no way I can transfer it or get reimbursed? 

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