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Can I transfer Premium to my new Fitbit account?

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‎03-11-2022 13:39 - last edited on ‎03-15-2022 12:56 by Moderator Alum

‎03-11-2022 13:39 - last edited on ‎03-15-2022 12:56 by Moderator Alum

Hi All 

 

Any advice 

 

I have 2 accounts with fit bit. A new one i opened as was about to buy a new watch and start again. When i realised i had an iconic and could get a discount on a new watch. This means my premier subscription is linked to my other account. my other account is old and has not been used for 2 years and even after trying to delete the data some still remains like badges etc. 

 

what should i do. They can not transfer my membership. If i delete my old account to get ride of the data i lose the membership. Can i syn my new device to both accounts? 

 

It a shame you can not just delete all data and restart as we all sometime need to be able to restart our wellness and fitness journey 

 

Any recommendation welcome. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-11-2022 13:50

‎03-11-2022 13:50

Why not just forget the new account?  Premium is with your old account, so is your old data.  I do not understand why people want to delete old data; I would just leave it there in the account.  It's not like you are going to erase the last 5 years of your life and be reborn; the old data is still you.  Besides, the old data doesn't hurt anything. So what if you have data from a few years ago?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-12-2022 03:32

In response to JohnnyRow

‎03-12-2022 03:32

I get that but I want the challenge of gaining the badges and trophys again to motivate me more as I still very new to fitness and need all the encouragement I can get

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