04-30-2020
12:30
- last edited on
05-01-2020
14:29
by
SilviaFitbit
04-30-2020
12:30
- last edited on
05-01-2020
14:29
by
SilviaFitbit
Does anyone have an address or know how to login their Premium account via there laptop (or Smart TV) verses the phone? I asked the company and they are telling me it is to complicated of a question and they have to escalate my question. If there is no way to watch the videos other than on the phone I am cancelling, who's bright idea was it to create a workout video service where the consumers can only watch it on a 5" to 6" phone screens. I can only think the people in charge do not workout to think that was a bright idea. 😯
Moderator edit: Updated subject for clarity
05-01-2020 08:41 - edited 05-01-2020 08:48
05-01-2020 08:41 - edited 05-01-2020 08:48
I'm on a 3 month Premium Trial. Wondering if there's any way to get the Discover Workouts through my Dashboard on my computer so I can see them on the big screen. I don't have Chromecast or other ways to project my phone to the large living room screen. I've looked all over for it in my Dashboard to no avail. I really don't want to do these programs on my phone. Any tips appreciated. Thanks.
PS - Should've looked harder... already asked/answer several times below. Can't find a way to remove question or I would. See official answer April 10 post titled Can you watch Premium workouts on desktop?
05-01-2020 14:40 - edited 05-15-2020 17:38
05-01-2020 14:40 - edited 05-15-2020 17:38
@Imabout2cancel Welcome to the Community. Thanks for getting in touch about this.
@SheilaHoff It's nice to see you on the Community. I've merged your post to this board because it's related to the topic.
Your feedback is appreciated, we're always working to improve our services and features offered. I'll be happy to clarify your inquiry about accessing Fitbit Premium from your laptop.
Currently, Fitbit Premium is only available in the Fitbit app. However, if you would like to exercise with Fitbit Coach which is a Premium feature, you could access it from your laptop or you could stream it from your phone, learn more about it by checking this article.
If you would like that Premium could be accessible from your laptop, please vote for this idea Fitbit Premium available on desktop or laptop not just for iOS and Android, these ideas are reviewed by our team and the status will change based in Fitbit's plans.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-14-2020 16:02
05-14-2020 16:02
Tried to vote and got an error message instead. Agree with others - work outs on a tiny screen aren’t fun
05-14-2020 17:44
05-14-2020 17:44
05-15-2020 17:45
05-15-2020 17:45
@SandiePeach It's nice to see you on the Community. I appreciate your report, it seems that the link I pasted before wasn't correct but I've edited it and now you're able to visit the idea and vote. 😊
@Lavenderpaisly Welcome to the Community. Thanks for getting in touch about this. I would like you to make sure that you're visiting the Premium content on your app by tapping the Discover button. Can you let me know if you're seeing Premium content or is it showing locked? Are you receiving any error message when trying to access?
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.