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Cancelled my subscription and still getting charged

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‎09-24-2024 10:10 - last edited on ‎10-02-2024 09:53 by Fitbit Moderator

‎09-24-2024 10:10 - last edited on ‎10-02-2024 09:53 by Fitbit Moderator

I keep getting charged for the Fitbit premium. I cannot see the subscription in Google One, so I talked to someone last month that ASSURED me it had been cancelled, but I got charged again this month and now have to find the number again. I am EXTREMELY frustrated at this scammy tactic...

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‎10-02-2024 09:52

‎10-02-2024 09:52

Hello @varenka, 

I'm really sorry for the inconvenience, I've been informed that you were able to get in touch with our support team. 

Our team will continue to assist you with this issue.

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