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Cannot cancel my subscription after receiving a renewal notification

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‎06-10-2019 15:27

‎06-10-2019 15:27

Am trying to confirm that I am not going to have my subscription renew.  When I go to see the subscriptions, it is highlighted in pink, has no payment information, etc.  Can' t determine why I have the notification if I've already cancelled.  Can't determine how to cancel if I haven't already.  Need some help. 

 

Thanks

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‎06-11-2019 05:01

‎06-11-2019 05:01

Hi @Preaviso. We are mainly just other Fitbit users in these forums. To make sure your message gets through, please contact Support. 

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