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Cannot enter details to get free Premium trial

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‎06-26-2021 09:28 - last edited on ‎06-29-2021 13:48 by Fitbit Moderator

‎06-26-2021 09:28 - last edited on ‎06-29-2021 13:48 by Fitbit Moderator

I want to start my 90 day premium trial but on the page for entering my details I am unable to change the country from the United States to my country (United Kingdom)?

 

Moderator Edit: Clarified subject

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‎06-29-2021 13:48

‎06-29-2021 13:48

@Jonbo69 Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I'd like you to make sure, you're following these details to start your free trial: 

 

  1. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

If you're still experiencing this, let me know where you're starting your trail if it's on the Fitbit app or from the website. 

 

Hope this helps. 

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