Changed my country apple ID, how to cancel Premium?

[ViktoriaBykava]

Hi,

I changed my country in apple ID and can no longer see fitbit subscription there.

I don't want to use premium any longer and can't cancel myself.

What shall i do to cancel it?

Thanks

Moderator Edit: Clarified subject

[SilviaFitbit]

@ViktoriaBykava A warm welcome to the Community. Thanks for the details mentioned. 

I'd like you to confirm you're logged into the same Apple account that you were when subscribing to Premium. Also, you may want to change your location to the previous one and double check your subscriptions again. 

Also, please confirm you're doing this procedure to cancel your subscription. 

I'll be around if you have any additional questions. 

[ViktoriaBykava]

Thanks for the answer.

Yes, I'm logged in with same apple id. I can't easily change location  to previous one, coz then all my active subscriptions will fail.

And I confirm that I followed the procedure and there's no Fitbit  subscription on Subscriptions list.

Meanwhile I've sent same question to apple.

[SilviaFitbit]

@ViktoriaBykava Thanks for getting back. 

I appreciate that you mentioned you contacted Apple. I'd like you to continue the communication with them as they might be able to provide you with the correct procedure on how to locate this subscription without changing your location and lose your other memberships. 

Catch you later!