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Coach App Not Available In Fitbit App Store

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‎04-08-2021 01:51

‎04-08-2021 01:51

After a falling out with the coach app I uninstalled it from my sense device.

 

I would now like to re-install the app on my sense watch but it is not available to download from the app store.

 

I have performed a full factory reset of my sense and logged in & out of the app on my phone, accompanied with multiple phone and watch restarts.

 

The coach app is nowhere to be found and I need to install it again on my device.

Where can I find it? 

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‎04-14-2021 13:39

‎04-14-2021 13:39

@luckySevin Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting.

 

Fitbit Coach app has been removed from the app gallery, however, existing users with the device app installed continue to have access on their device. You may want to use the Fitbit Coach app or visit the website to check the workouts. 

 

Thanks for your understanding. Have a nice day. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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