Do I get Charge 6 free trial if it's an Amazon purchase?

[Bini74]

Hey, I just purchased the Fitbit Charge 6 with Amazon during the Amazon Prime days after being Fitbit user since 2015. Before I had the Charge 5 and already tried Premium for 6 months. Purchasing the Charge 6 came along with the free trial of Fitbit Premium for 6 month. Question: how do I activate that free trial now or is it redundant because I already tried Premium with the Charge 5? Please help! Thanks a lot in advance.

Moderator Edit: Clarified subject and updated label

[KaMart]

Sorry for not being useful, but I have the same issue and I hope answering here will help the topic to get some traction and a clear reply by a more experienced community member. 🙂 

[LizzyFitbit · Accepted solution]

Welcome to the forums, @Bini74 and @KaMart. It's great to see new members around.

I'm glad you got new devices, and thanks for your interest in the Premium trial. Answering your question, if you have an active Premium subscription, you'll need to cancel it in order to be able to activate the trial. On the other hand, if you're not currently subscribed, you can go ahead and start the trial right away. For instructions on how to manage your subscription, please check this help article.