Feedback for too many man friend requests

[aolson01]

Hi, I recently joined Fitbit Premium to become better fit. I enjoy challenges and activities. However, in the short time I have been on Fitbit Premium, I have been approached by a number amount of men who want to be "Friends" -they have no interest in being friends but want something more romantically involved. They want you to friend them on other apps like WhatsApp and Hangout.  I have changed my photo from what I truly look like Grandma Yetta to try to stop the advances. I have posted in my Bio that I am 50 years old and will be married 25 years this month. Doesn't stop them. I called Fitbit and they asked me to post this in the community so they could see how often this happens to other Fitbit Premium members. IF you would please respond "yes this has happen to me" that would be very helpful. 

Moderator Edit: Personal info removed

[SilviaFitbit]

@aolson01 A warm welcome to the Community. Thanks for sharing your feedback about the friend requests that you're receiving on the Fitbit app. 

It's nice to hear that you just subscribed to the Fitbit Premium membership and you're enjoying it. 

Your feedback is truly appreciated, we're always striving to improve our services offered. In the meantime, I'd appreciate if you could reports these profiles and not accept their friend requests. 

1. From their profile, tap the three dots.
2. Tap Report Profile.
3. Select your reason for reporting the user, then tap Send Feedback.

Last but not least, please let me know if you're using Android or iOS, this will help me to move your post to the correct board and therefore get more feedback from other users. 

I'll be around if you have any additional questions. 

[aolson01]

Hi,
So let me explain what these guys do. They hit you up with a friend's request. You talk a little back and forth and then, they get brave enough to ask for your phone number, hang out email, or WhatApp. They don't immediately come out swinging to make their move. However, it's been nearly every single guy that has friended me on the FitBit. I use a Mac and IPhone XR 10(?).

If you read my bio you will see I tell people I will be 50 next month and married 25 years and I have 2 children. They don't care. I've never been on Tender(?sp) but if it's anything like your FitBit Premuim you will give them a run for their clients.

Thank you,

Adrienne Olson

[aolson01]

Silvia,

   I’ve been tapping their profiles and reporting these men repeatedly. For each guy I report another 2 ask. I’m to the point of canceling my Fitbit premium membership. I don’t want to because I’ve actually “met” and actually spoken too people over the phone (women mainly) that I have found  I share a lot of common. I’ve also feel part of a “community “ of others that seriously want to lift you up and cheer you on your bad days, to celebrate with you on your success, and to challenge you to do more than you ever thought your capable. I believe these are the principles of Fitbit Premium is to give a group of people the resources to challenge and to inspire each other on one of the hardest things to do by yourself- lose weight, fall-in love with yourself again, find confidence, and to keep going. However, these men are relentless. They are really tarnishing my experience with Fitbit Premium. I love the positive aspects so much that I keep telling myself “suck it up Buttercup.” I should not have too. At one point I had to turn off my notifications for Fitbit because of all these men sending multiple messages. “Are you there? Hello? Good Morning I hope you had a lovely rest., blah, blah, blah.” I just turned my notifications back on because it frustrates me that I don’t know how many steps behind in a challenge and if I need step-up my game. 
   I’ve told my husband about these guys and he laughs and “says you are a hot babe.” Not much help-at least I’m honest with him. 
    I’m sure your much younger than me and more tech savvy, has Fitbit found any kind of posting of guys knowing to go to Fitbit community to pickup women? I’m sure I am old enough to be your mother -imagine that for a second-someone trying to pickup your mom. I’m sure not a pleasant thought-wouldn’t be to my own adult children. I thought changing my photo to Grandma Yetta from the Nanny tv show would slow down the request—nope. Thank you for assisting and listening. I’m sure you all are wondering  how widespread this is  and how to address it before it happens to an individual. How to keep a head of it.

[SilviaFitbit]

@aolson01 Thank you for getting back. I truly appreciate the time you took to share what you're experiencing with these friend requests. 

I see where you're coming from and understand your frustration.

I'd like to clarify that the unwanted friend requests that you're receiving have nothing to do with your Premium Membership, the subscription you bought is actually to motivate you and to start Guided Programs that will help you with your exercise goals. Other users could add you by your username or if they see you on the friend's list of another person. 

In the meantime, just like in other social media channels, it's better if you don't accept any person that you don't know and just add people that look like they would like to do Challenges and motivate each other. Also, you could delete the ones that keep sending you these unwanted messages. 

Don't hesitate to get back if you have any additional questions. 😀

[PartsHJ]

Hi @aolson01, my sister and I have just been discussing this point as well. We are not premium members but since setting up last month to follow each other, we live in different countries, we have also experienced this issues with friend request from MEN only. We do not accept them however, we have noticed that we are getting request from the same men. This is very strange for me as my sister and we do not use the community to talk to each other or cheer each other on. we use it to check in and see if the other has been moving... kinda spying haha but you get my point. It is now becoming a not funny joke however. If fitbit can fix this issue it would be fab.I have just changed my setting so that no one can see my friends list, lets see if this helps. 
I do however, agree that this is no longer a fun experience for us.  

[aolson01]

I’m sorry to see you and your sister are being pursued by unwanted requests from men. I do accept some because I do challenges with them otherwise, no. I have noticed the more you ignore it the fewer they become. Just keep taunting your sister and keeping each other motivated. Don’t be discourage to reach out to the Fitbit community it’s a great motivator and a lot of fun. I really have made some great friends. Just keep moving and be selective on who you reach out too.

Be careful! Happy Trails!

Sent from Mail for Windows 10

Sincerely,

Adrienne D. Olson