help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fit premium for versa 3 in uk

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-15-2022 12:50

‎07-15-2022 12:50

Hi I live in the UK, my husband and I both have a versa 3 Fitbit. It says we can get 3 months free when we sign up to premium but every time we try it says payment failed and when we tried to buy from the Fitbit store it's only from the US.

Can we get premium and if so how please x

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎07-15-2022 14:24

‎07-15-2022 14:24

I have managed it finally, turns out some bank cards don't allow such subscriptions, so did it through paypal

View best answer in original post

Best Answer
2 REPLIES 2

‎07-15-2022 14:19

‎07-15-2022 14:19

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎07-15-2022 14:24

‎07-15-2022 14:24

I have managed it finally, turns out some bank cards don't allow such subscriptions, so did it through paypal

Best Answer