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Fitbit 6 Month Premium Trial with Charge 5

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‎02-17-2022 06:13 - last edited on ‎02-15-2023 04:27 by Fitbit Moderator

‎02-17-2022 06:13 - last edited on ‎02-15-2023 04:27 by Fitbit Moderator

I was told 6 months free yet Fitbit charged me 13 dollars AUD , kindly refund 

 

 

Moderator edit: Updated subject for clarity & Labels

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3 REPLIES 3

‎02-17-2022 06:18

‎02-17-2022 06:18

Hi @ReubenSyd . Sorry this happened to you. We are mainly other Fitbit users on this community forum and cannot process a refund. Please contact Fitbit Support. They can help. 

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‎02-17-2022 06:21 - last edited on ‎02-17-2022 09:40 by Fitbit Moderator

In response to SunsetRunner

‎02-17-2022 06:21 - last edited on ‎02-17-2022 09:40 by Fitbit Moderator

Ohh my bad thanks 🙂


Moderator edit: Removed personal information. 

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‎02-17-2022 09:52 - last edited on ‎03-30-2024 05:11 by Fitbit Moderator

In response to ReubenSyd

‎02-17-2022 09:52 - last edited on ‎03-30-2024 05:11 by Fitbit Moderator

Welcome to the Fitbit Community, @ReubenSyd and thank you for your assistance @SunsetRunner. I moved your post to the Premium board. 

As @SunsetRunner mentioned, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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