09-06-2019 12:23
09-06-2019 12:23
Will the new Fitbit Premium subscription have an option for existing Fitbit Coach subscribers to upgrade rather than pay for two subscriptions that significantly overlap?
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09-13-2019 12:45
09-13-2019 12:45
I have fitbit coach - you are saying we will be upgraded to premium. What if we purchase a fitbit versa 2 special edition that includes a three month subscription to premium. Would that three months just then be tacked onto the end of our current subscription?
09-18-2019 15:26 - edited 09-24-2020 08:31
09-18-2019 15:26 - edited 09-24-2020 08:31
Charged for both just to realize they both have identical workouts.
09-20-2019 18:16
09-20-2019 18:16
Hi, I'm about to buy the fitbit versa 2. Will the trial months get stacked to my account?
09-21-2019 18:18
09-21-2019 18:18
How do I cancel the premium? I cannot find anywhere in the app where there is a cancel subscription button. There isn't anything in the apple app store either....
09-22-2019 05:49
09-22-2019 05:49
I have fibit coach, but my premium subscription isn't working. I'm in Canada, language English. Anything can be done?
10-01-2019 08:30
10-01-2019 08:30
Hi, premium was working for me (I have coach) and suddenly it stopped. You guys need to figure this out asap
01-13-2020 13:20
01-13-2020 13:20
Matt:
Just checking that this is still the case. I noticed on my fitbit app this morning I no longer have premium although my coach membership just auto-renewed last week (I've been a coach subscriber for years). Are we still "grandfathered" into the fitbit premium services? In talking with support via chat, they seem to suggest this was no longer the case.
01-13-2020 18:58
01-13-2020 18:58
I don't think this is true. My Fitbit Coach is $7.99 month (Rp. 110.000 / month).
Now on my Fitbit Coach app it is offering me Fitbit Coach Premium (I assume it's Fitbit Premium) at Rp. 139.000 (USD 10). That's not consistent with the communication.
Fitbit, please get this sorted out, I'm close to moving to another service.