Fitbit app showing a blank page/unable to accept friend requests

[SunsetRunner]

When I select profile picture, then device image, the screen goes to a blank page and there are no options for changing the clock face. Also, unable to accept friend requests in the app. How can I correct this? Please and thank you

Moderator Edit: Clarified subject

[SilviaFitbit]

@SunsetRunner A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

In order to move your post to the appropriate board please let me know if you have an Android or iOS device.

In the meantime, double check that your Fitbit app is updated, if it's then log out, force quit it and log back in. Are you receiving any error message when trying to accept a friend request? 

Let me know how it goes. Looking forward to hearing back from you. 

[SunsetRunner]

Good day.Just to let you know, I ended up turning my phone off, and back on again. That seemed to resolve the problem. Thank you

[SilviaFitbit]

@SunsetRunner Thank you for getting back. Glad to hear that it was solved by turning off and on your phone. 

Feel free to check out our Discussions Board and find topics about Get Moving, Healthy Eating, Manage Weight. 😀