04-10-2020
10:04
- last edited on
04-15-2020
11:29
by
SilviaFitbit
04-10-2020
10:04
- last edited on
04-15-2020
11:29
by
SilviaFitbit
At first the Fitbit app was coming up but now it keeps says tile migration failed.
Moderator edit: Updated subject for clarity
04-15-2020 11:00
04-15-2020 11:00
@Sophiaglenn A warm welcome to the Community. Sorry for the delayed reply.
I'll be glad to help you with the migration failed message you're receiving. I would like you to log out from your Fitbit app and force quit it. If you keep receiving this message, please let me know if you're seeing it when you're doing a guided program, a Premium workout or Coach.
If you have a screenshot, attach it to your next reply.
Keep me posted!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
04-27-2020 15:22
04-27-2020 15:22
No guided program, coach, or premium. I’ve rebooted my iPhone several times, deleted and reinstalled the app 3 times, nothing happens.
04-27-2020 15:39
04-27-2020 15:39
I’m having the same problem. Tried to reboot and deleted app numerous times.
04-27-2020 15:47
04-27-2020 15:47
The same for me. Out of the blue, after the sync the tiles disappeared. I’ve logged and out, reinstalled the app. Nothing helps
04-27-2020 16:03
04-27-2020 16:03
It just came back, no idea why or how, but whoever or whatever is responsible, thanks.
05-15-2020 11:12
05-15-2020 11:12
@DWG6392 @Mariagcor @KarolinaM Thanks for getting back. I appreciate the details mentioned.
If you're still experiencing this, please attach an image of the error message you're receiving.
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.