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Fitbit premium free at buying Charge 6 does not work

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‎10-22-2023 04:46

‎10-22-2023 04:46

Hello,

 

I recently bought the Charge 6 that came with a 6 months free Premium.

When I want to activate this it does not work and I get error and a wrong mailadres which I cannot change?

 

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‎10-24-2023 09:39

‎10-24-2023 09:39

@avdh1972 If you are having trouble activating Premium with your Charge 6, I would contact Customer Support as they'll be the best to assist you with your error message.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎11-07-2023 00:50

‎11-07-2023 00:50

Hi there,

I understand your frustration with the Fitbit Charge 6's free Premium offer not working as expected. It's like ordering a delicious Thai meal and receiving a completely different cuisine – disappointing and not what you signed up for. It's essential to reach out to Fitbit support to resolve the activation issue and ensure you get the premium experience you were promised. Enjoy your fitness journey, just like savoring Orignal Thai Flavors!

Best regards.

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