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Forgot to cancel my Fitbit Premium

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‎02-11-2021 09:42 - last edited on ‎02-11-2021 16:58 by Fitbit Moderator

‎02-11-2021 09:42 - last edited on ‎02-11-2021 16:58 by Fitbit Moderator

I forgot to cancel my premium membership, and got charged. I have being requesting the team to reconsider a refund as I never used any premium benefits or account. I was not notified either of my deduction. I subscribed via fitbit app and paid via Google pay. Its disappointing as both Google and fitbit won't refund me my money. Any suggestions? 

 

Moderator Edit: Clarified subject

 

 

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2 REPLIES 2

‎02-11-2021 09:53

‎02-11-2021 09:53

Hi @Vikings15  it's up to Google Pay to cancel your account.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-11-2021 12:01

In response to Odyssey13

‎02-11-2021 12:01

Thanks for the reply, due to refund policy they won't refund and neither fitbit 

 

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