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Free 6 month premium service

‎12-19-2025 13:31

‎12-19-2025 13:31

I just purchased a new Fitbit as my old ineMs band broke off and was lost during errands 🤬

My question is… my current t premium. Membership is up January 24, 2026.

How exactly do I start using the free premium offer, I’m talking details, as nothing from firbit was clear whatsoever and the is no human support number to call!

Any help would be deeply appreciated!

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‎12-19-2025 14:43

‎12-19-2025 14:43

@MonicaZierhut the first thing to do is to cancel your current Fitbit Premium subscription. You will still have Premium through Jan 24, 2026. Canceling will just keep it from renewing and costing you money.

Then, in January, after you see that you no longer have Premium, tap your user icon in the upper right of the Today screen in the Fitbit app. Select "Get Fitbit Premium" and follow the instructions to activate the trial. It may take a few days for the free trial to become available, so you'll need to keep checking if it doesn't show up right away. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer