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Free premium is only showing 3 months not 6

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‎01-08-2023 07:44 - last edited on ‎02-15-2023 11:11 by Fitbit Moderator

‎01-08-2023 07:44 - last edited on ‎02-15-2023 11:11 by Fitbit Moderator

Hi,

 

My Charge 5 should have a 6 months free premium. It only is 3 months. Contacted the helpdesk twice and did is suggested. No changes. 

 

Any suggestions?

 

Thanks,

Frans

 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎01-25-2023 23:34

‎01-25-2023 23:34

Weird, never seen this issue. Tweet to Fitbit & Google. They are faster to respond there in my experience.

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