04-22-2020
09:37
- last edited on
04-23-2020
13:35
by
SilviaFitbit
04-22-2020
09:37
- last edited on
04-23-2020
13:35
by
SilviaFitbit
After I used a 'shortcut' gained for turning tiles outside the pattern, I applied it to a tile and now the tiles is displaying a number with many many 0 decimals. It's not marked like checked.
Moderator edit: Updated subject for clarity
04-23-2020 13:34
04-23-2020 13:34
@sol_ange It's nice to see you on the Community.
I appreciate the screenshot shared and the details mentioned.
I would like you to log out from the app and force quit it. After this, please check if you're still seeing this. If continue to experience the same, please let me know the phone model you're using and which shortcut you used to turn tiles outside the pattern.
Keep me posted!
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06-20-2020 03:40
06-20-2020 03:40
I have the same problem. I logged out and forced stop, as recommended. I also restarted my phone, still have the problem. It's a Pixel 3 XL. I was attempting to select a bonus free tile after applying extra exercise minutes to a tile outside the pattern.
06-20-2020 12:43
06-20-2020 12:43
@ESimonds A warm welcome to the Community. Thanks for the troubleshooting tried.
I appreciate that you let me know that you have a Pixel 3 XL. This has been shared with my team and they are already investigating it.
Your patience and understanding is appreciated while this gets resolved. I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.