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Haven't received my Wellness Report

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It got me all excited, but it just never came into my mailbox, or spam for that matter. 

 

Moderator Edit: Clarified subject

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@Piggy It's nice to see you in the Fitbit Community. I'll be happy to help you with your inquiry. 

Please confirm you're doing this procedure to download your Wellness Report: 

  1. From the Fitbit app, tap the Discover tab 
     
     > Health & Fitness Stats > Wellness Report.
  2. Read the description, then tap Preview Report > Request My Report. When your report is ready, you’ll see a notification in the Fitbit app. Your report may take a few minutes to appear in your inbox.
  3. From the Today tab 
     
    , tap the inbox icon 
     
  4. Tap the Personal Health Report notification, which stays in your inbox for up to 30 days.
  5. Tap View Report to open the report on your phone, or tap Share to send the report to yourself or a healthcare professional.

Note the following:

  • You must have at least 30 days of data to generate a Wellness Report.
  • Certain data requires a heart-rate enabled device to track.
  • Only data you track or log appears in the Wellness Report. For example, you must log your weight in the Fitbit app to see weight data in your report.
  • The Wellness Report feature of Fitbit Premium is available in English only in certain regions, with more regions coming soon.

Keep in mind that this report will be found in your phone's downloads. 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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