05-11-2021
22:59
- last edited on
05-12-2021
13:59
by
SilviaFitbit
05-11-2021
22:59
- last edited on
05-12-2021
13:59
by
SilviaFitbit
I was borrowing my wife's Fitbit (Charge 2) for 6 months and just gave it back. I am on the premium trial. I removed the device from the Fitbit App.
Now I lost access to my health metrics. How can I view it please? I'd like to review my HRV.
(the Sleep tile is also gone, but I can get there via the premium tab. Not so for health metrics).
Moderator Edit: Clarified subject
05-12-2021 13:58
05-12-2021 13:58
@Voyager2 Welcome to the Fitbit Community. Thanks for the details mentioned.
Note that the Health Metrics tile is available with Fitbit Charge 4, Fitbit Inspire 2, Fitbit Sense, Fitbit Versa 2, and Fitbit Versa 3. In other devices such as Fitbit Charge 2, a Premium subscription is required and the device needs to be paired in order to view the data.
Certain tiles won't be available if a Fitbit tracker isn't paired to your account.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-12-2021 22:15
05-12-2021 22:15
Tile or not, how can I view my data then? Thanks.
05-15-2021 15:01
05-15-2021 15:01
@Voyager2 Thank you for getting back.
In order to view data in the Health Metrics tile, a Fitbit device paired to your account is needed, it can be one of these: Fitbit Charge 4, Fitbit Inspire 2, Fitbit Sense, Fitbit Versa 2, and Fitbit Versa 3. Learn more about in this article.
Have a good weekend.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.