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Healthy Habits not registering previous day's goal

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‎11-04-2020 18:33

‎11-04-2020 18:33

I have just completed my second day of healthy habits.  It states that "yesterday" I missed my goal, but I actually walked farther...am I not understanding how this works or is it not registering steps?

Thanks for any feedback.  I'm brand new to premium.

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‎11-05-2020 09:22

‎11-05-2020 09:22

@Hiphope A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

 

It's great to hear that you joined Fitbit Premium. Before checking the Healthy Habits program, it's recommended to sync your Fitbit device, this to ensure all your data has synced to your account and then updated in the program. 

 

You could also refresh the program data by tapping on the 3 dots in the right corner and choose 'refresh'. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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