11-13-2019
00:04
- last edited on
11-15-2019
05:52
by
SilviaFitbit
11-13-2019
00:04
- last edited on
11-15-2019
05:52
by
SilviaFitbit
Hi,
I'm on my second day of "Healthy habits", but I've noticed fitbit uses yesterday's steps and sleep while I'm logging in food from today's meals.
Yesterday (Tuesday/first day of the program) I've noticed that fitbit used the steps and sleep of Monday's for starting the program. At the same time, yesterday I was logging food in from Tuesday (correct day).
This morning (Wednesday) the program has already registered 16000 steps and the wrong sleep (both from yesterday). Meanwhile, I am logging food in as of today.
So at the moment I get 16000 steps and one breakfast only.
What should I do?
Thanks in advance.
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
01-26-2020 13:42
01-26-2020 13:42
I wore my Fitbit to bed, it logged it on my Fitbit screen but not on my healthy habits log. I’m on day two.
11-15-2019 05:51
11-15-2019 05:51
@Pao1 Welcome to the Community. Thanks for the details mentioned. Sorry for the delayed reply.
I would like you to log out from your account and force quit the app. After this, please log back in and check if your data shows correctly. If your information isn't correct please attach a screenshot in your next reply of what you're seeing on your app.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
11-16-2019 00:25 - edited 11-16-2019 00:27
11-16-2019 00:25 - edited 11-16-2019 00:27
I'm having the same issue here, steps are showing from the day before, however logged food appears correctly. I tried the suggestion but still running into the same issue. I quit the program and started it again a few times with no success
Attaching screenshot
12-23-2019 03:25
12-23-2019 03:25
Hello everyone,
I am having almost the same issues with my program. Sleep tracking is one day behind but my activity (steps) don't appear at all. The only thing working properly is the food logging.
I tried the steps suggested by @SilviaFitbit but had no luck with my stats showing up correctly.
01-26-2020 13:42
01-26-2020 13:42
I wore my Fitbit to bed, it logged it on my Fitbit screen but not on my healthy habits log. I’m on day two.
01-26-2020 14:27
01-26-2020 14:27
That’s not an answer, it’s a problem!
01-26-2020 14:28
01-26-2020 14:29
07-20-2020 01:55
07-20-2020 01:55
I have same problem with my Fitbit healthy habits app.
11-28-2021 08:09
11-28-2021 08:09
It's near the end of 2021 and this is still broken