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How Best to Transition to Premium 6-month Trial.

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Just purchased a new Charge 5 with 6-month Premium offer (activation within 60 days). Currently using my Charge 4 and my existing Premium subscription will expire in mid-January 2023. How do I best and smoothly transition to the new Charge 5 and activate the free 6-month Premium subscription? Thanks for guidance.

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Cancel your current subscription in Play Store, or App store. Cancellation will not take effect until mid January. A day or two later, you will receive an offer to try Premium. The system picks up you have a new device with six months of Premium included.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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