11-20-2021
00:20
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12-03-2021
16:01
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YojanaFitbit
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11-20-2021
00:20
- last edited on
12-03-2021
16:01
by
YojanaFitbit
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I am considering buying the Fitbit Luxe and want to know how to access the 6 mth trial that is included with the purchase while I am currently on the 3 month free trial offered to everyone (2 wks into it). Do I need to cancel the current trial? Will that then prevent me from accessing the 6mths if they think I have been a “member” before? Thanks
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12-03-2021 16:05
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12-03-2021 16:05
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Hi there, @VashLCas. Welcome to the Community Forums. Thanks for sharing your inquiry here.
You need to cancel the current Premium trial before starting another. About 1-3 days after your canceled subscription expires, you can set up your new Luxe in order to see you’ll see an offer in the Fitbit app to begin the new trial. Make sure you've canceled your Fitbit Premium subscription before trying the new one, see How do I manage or cancel my Fitbit Premium subscription?
You can start the free trial following these steps:
- Tap the Premium tab.
- Read the overview, and tap the button to get started.
- Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.
Learn more about it in this article.
Hope this helps.
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