Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How access the 6 mths free trial when currently on 90 day trial?

Replies are disabled for this topic. Start a new one or visit our Help Center.

I am considering buying the Fitbit Luxe and want to know how to access the 6 mth trial that is included with the purchase while I am currently on the 3 month free trial offered to everyone (2 wks into it). Do I need to cancel the current trial? Will that then prevent me from accessing the 6mths if they think I have been a “member” before? Thanks

 

Moderator Edit: Label

Best Answer
1 REPLY 1

Hi there, @VashLCas. Welcome to the Community Forums. Thanks for sharing your inquiry here.

 

You need to cancel the current Premium trial before starting another. About 1-3 days after your canceled subscription expires, you can set up your new Luxe in order to see you’ll see an offer in the Fitbit app to begin the new trial. Make sure you've canceled your Fitbit Premium subscription before trying the new one, see How do I manage or cancel my Fitbit Premium subscription?

 

You can start the free trial following these steps: 

 

  1. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Learn more about it in this article

 

Hope this helps. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes