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How do I activate free Premium via my UHC?

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‎01-24-2024 14:31 - last edited on ‎02-08-2024 16:33 by Fitbit Moderator

‎01-24-2024 14:31 - last edited on ‎02-08-2024 16:33 by Fitbit Moderator

Please help me activate Premium, free, via United Health Care AARP Medicare Complete. I currently am on a free 6 mo trial.  would like to make that free for 2024

 

Moderator Edit: Clarified subject and updated label

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‎02-08-2024 16:39

‎02-08-2024 16:39

Welcome to the community forums, @Beebs88.

I'm happy to hear that you're taking advantage of your Premium subscription, and thanks for your question. Given the situation you described, I'd recommend that you get in touch with our Fitbit Health Care team. They will be able to look into your issue and provide you with the right instructions.

You can get in touch with them via email or by calling at 844-5-FITBIT (844-534-8248).

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3 REPLIES 3

‎02-08-2024 16:39

‎02-08-2024 16:39

Welcome to the community forums, @Beebs88.

I'm happy to hear that you're taking advantage of your Premium subscription, and thanks for your question. Given the situation you described, I'd recommend that you get in touch with our Fitbit Health Care team. They will be able to look into your issue and provide you with the right instructions.

You can get in touch with them via email or by calling at 844-5-FITBIT (844-534-8248).

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‎02-08-2024 16:44

In response to LizzyFitbit

‎02-08-2024 16:44

Okay, thank you.

 

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‎02-11-2024 11:35

In response to Keoneal57

‎02-11-2024 11:35

@Keoneal57 It's good to see you here.

You're welcome, I'm glad the information shared above was helpful. In case you have some spare time, I'd like to invite you to visit our Health & Wellness board where you’ll find great tips and encouragement from other members. Have a good one!

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