10-27-2020
21:51
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10-28-2020
10:07
by
SilviaFitbit
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10-27-2020
21:51
- last edited on
10-28-2020
10:07
by
SilviaFitbit
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I received a Fitbit Sense for my birthday. The friend who gave it to me purchased it under her Fitbit account and it appears the 6 month trial is showing up for her. How do we transfer the trial to me?
Moderator Edit: Clarified subject

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10-28-2020 10:16
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10-28-2020 10:16
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@FirstDegree Welcome to the Fitbit Community. I'll be happy to clarify your inquiry.
It's great to hear that you received a Fitbit Sense as a gift for your birthday. The 6 month trial will activate as soon as your Fitbit Sense is set up in your account. Can you confirm that it's already paired in your Fitbit account?
Learn more about Fitbit Premium in this article.
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

10-28-2020 12:08
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10-28-2020 12:08
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You are correct, once I completed the setup of the Sense, it identified I was entitled to the trial and I've started the trial. Thank you for your reply. Sorry for jumping the gun with the question prior to completing setup.

10-29-2020 11:37
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10-29-2020 11:37
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@FirstDegree Thank you for getting back. I'm glad to hear that once you completed the setup process your Fitbit Premium membership showed up.
Have a great day. 😀
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

