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How to activate my free Fitbit premium membership trial?

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‎03-12-2024 21:10 - last edited on ‎03-13-2024 06:24 by Fitbit Moderator

‎03-12-2024 21:10 - last edited on ‎03-13-2024 06:24 by Fitbit Moderator

I had a premium membership I was paying for with my last fitbit and it just expired.  I bought a new fitbit Charge 6 last month which comes with 6 mo free premium. When I registered the new fitbit it didn't update my membership. How do I get my account to recognize the free membership? 

Moderator edit: Subject for clarity.

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‎03-13-2024 06:27

‎03-13-2024 06:27

@DressageQueen2 Welcome to the forums. Thanks for reaching out about your free Fitbit premium trial. 

I will be happy to assist you with that. Did you subscription expire recently? I suggest you follow the instructions in the following article: How do I purchase or start my trial of Fitbit Premium?. Here you find how you can activate it. 

RodrigoM | Community Moderator, Fitbit

View best answer in original post

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3 REPLIES 3

‎03-13-2024 06:27

‎03-13-2024 06:27

@DressageQueen2 Welcome to the forums. Thanks for reaching out about your free Fitbit premium trial. 

I will be happy to assist you with that. Did you subscription expire recently? I suggest you follow the instructions in the following article: How do I purchase or start my trial of Fitbit Premium?. Here you find how you can activate it. 

RodrigoM | Community Moderator, Fitbit

Best Answer

‎03-14-2024 07:12

In response to RodrigoMFitbit

‎03-14-2024 07:12

Issue resolved, thank you!

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‎03-14-2024 09:51

In response to DressageQueen2

‎03-14-2024 09:51

@DressageQueen2 Thanks for the reply. I am glad to read that it is resolved. Wishing you a lot of fun with your Fitbit. Have a nice day!

RodrigoM | Community Moderator, Fitbit

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