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How to activate the Inspire 2 Premium trial?

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‎01-08-2021 16:23 - last edited on ‎01-09-2021 09:56 by Fitbit Moderator

‎01-08-2021 16:23 - last edited on ‎01-09-2021 09:56 by Fitbit Moderator

The box for my inspire 2 says that it includes a 1 year premium trial.  But when I went it it only gave me a 90 day trial. 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎01-09-2021 09:58

‎01-09-2021 09:58

@Mistymom A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

Your 1 year Premium trial invitation will appear when your Inspire 2 is set up to your account. Please set up your tracker then activate your trial. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-09-2021 11:01

In response to SilviaFitbit

‎01-09-2021 11:01

I have and it still says 90 days

Misty Mortensen
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‎01-09-2021 11:01

In response to SilviaFitbit

‎01-09-2021 11:01

I have but it still says that it expires in April

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‎01-12-2021 09:18

In response to Mistymom

‎01-12-2021 09:18

@Mistymom Thank you for getting back. 

 

It sounds like the 90 day free trial was activated and this is why you're seeing that it expires in April. In order to activate the 1 year free trial, you need to cancel the one that you currently have. After it expires, withing 3 days you'll receive the invitation to activate the 1 year free trial. 

 

Have a great week. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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