help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to find the Premium payment I made to Fitbit?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2021 05:29 - last edited on ‎03-12-2021 13:34 by Fitbit Moderator

‎03-11-2021 05:29 - last edited on ‎03-12-2021 13:34 by Fitbit Moderator

I can't find anything about billing or subscription information (e.g.: Premium) within the UI.  Where is this info located?  (Thank you).

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-12-2021 13:33 - last edited on ‎10-02-2025 17:11 by Fitbit Moderator

‎03-12-2021 13:33 - last edited on ‎10-02-2025 17:11 by Fitbit Moderator

@solarslurpie Hi there. 

If your Fitbit Premium subscription was made through Fitbit.com, our Support team will be happy to provide additional information about it. Otherwise, the membership can be found in your phone default store which could be Google or Apple. 

To get connected with our team, click here. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes