How to get 6 months free trial of Fitbit Premium?

[aaahhh]

Hi
I am new to smart watches. I am suppose to get 6 months free premium membership but I only have the option for 90 days trial when I download the app and log in.

Moderator Edit: Clarified subject

[Trixie13]

I believe if I read correctly it only applies to a new Inspire 2 purchase...is that what you have?

[SilviaFitbit · Accepted solution]

@aaahhh A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

Just wanted to clarify the duration of the Fitbit Premium trial, which is 6 months with the purchase of Fitbit Sense and 1 year for Fitbit Inspire 2 . The free trial for Fitbit Premium offered in the app is 90-day, anyone new to Fitbit Premium can get it through the Fitbit app. 

@Trixie13 Welcome to the Fitbit Community. Thank you for your input. 

I'll be around if you have any additional questions. 

[aaahhh]

Thanks for your reply. It is ok I worked it out. Needed to go into fitbit connect first and set up the watch. Miss the days when stuff you bought come with instructions. 🙂

Interesting I am labelled jogger. I could not jog to save my life. I hope it never gets to that. 

[SilviaFitbit]

@aaahhh Thank you for getting back. I'm glad to hear that after you new watch was set up to your account, your Fitbit Premium was activated. 

Find more about Community ranks in this post, at least in the forums there's no need to jog to save your rank 😉

Feel free to post back if you have any additional questions. 

[Pinkprincess1]

Hi, per my info I was told I would get a 6mnths premium membership with the purchase of the Versa 3 ? Is this incorrect? 

[SilviaFitbit]

@Pinkprincess1 A warm welcome to the Fitbit Community. I'll be happy to clarify your inquiry. 

With the purchase of the Versa 3, it's possible to activate the 90-days free trial which is available to anyone new to Fitbit Premium. However, the 6 month free trial is an offer available for Fitbit Sense. 

I'll be around if you have any additional questions. 

[AndieL]

So if I upgraded from  Versa to a Versa 3 am I eligible for the 6 months free?  I  didn't get that option. 

[SilviaFitbit]

@AndieL Hi there. 

Fitbit Premium 1 year trial comes with the purchase of Fitbit Inspire 2 or a 6 month free trial with purchase of Fitbit Sense. If you're new to Fitbit Premium  you could activate a free trial, learn more about it by checking this article. 

Let me know how it goes. I'll be around if you have any additional questions. 

[SuhasBv]

@SilviaFitbit : Bought a brand new Fitbit versa 3 and I have never used fitbit premium, I did get an option to sign up for 90 days free trail but I ignored it as I wanted to activate the premium membership once I was comfortable using the current stats. However, now I am unable to find the free subscription option. Could you please suggest how can I avail my free subscription ? 

[SilviaFitbit]

@SuhasBv A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

The Fitbit Premium trial can be redeemed at the Fitbit Store. Learn more about it by checking this article What should I know about Fitbit Premium? 

Have a great weekend. 

[SuhasBv]

Hey I am unable to activate my fitbit premium, I am from India and the link
which you have shared takes me to USA which needs a local address to
activate my premium account.

[SilviaFitbit]

@SuhasBv Thanks for getting back. Since you're a new Fitbit Premium user, please let me know what you see when you try to activate Fitbit Premium? Feel free to attach a screenshot to your next reply. 

Looking forward to hearing back from you. 

[SuhasBv]

Appreciate your time and help here .



But I am still not able to activate my premium account. Sharing the
screenshot of what I see when I try to activate my premium account.

[AndroiFy]

same issue, I cannot start 90 days free trial

[SilviaFitbit]

@SuhasBv It seems that the screenshot wasn't attached, please follow these instructions to attach it. 

@AndroiFy Welcome to the Fitbit Community. Please provide me with more details about why you're unable to start your Premium trial. Keep in mind that it could be activated from the Fitbit Store too. 

See you around. 

[SuhasBv]

Trying to attach the screenshot for better understanding here.

1. If I am trying to activate the premium from my fitbit app, I am getting only the paid option of plans.

2. If I am using a web browser to activate premium via Laptop I am landing on a billing page where the country option is only United States. 

[AndroiFy]

Hi @SilviaFitbit I managed to subscribe but I cannot see the subscription on the app Fitbit or Google Play.

@SuhasBv try to change the Url by switching the US part to your country after global

https://www.fitbit.com/global/ie/home

[AndroiFy]

I checked with FitBit support, I cannot manage the subscription by myself > only the support can cancel it for you. not the best way to manage a subscription.

[SuhasBv]

Hey,


Thank you for all the help, the issue has been fixed. I am able to activate
Fitbit premium.