How to get Fitbit premium when living in Sweden

[Axelband]

Hi, I just bought a Fitbit Versa 2 and I thought that I could buy Fitbit premium in Sweden but I can't find anywhere in the app. Does anyone know how to fix that?  🙂

Kind regards

Axelband

[SilviaFitbit]

@Axelband Welcome to the Community. It's great to see that you're interested in subscribing to Fitbit Premium. 

Fitbit Premium is available worldwide in English only. If you don't have your app in English, you may want to subscribe to Fitbit Coach, this is available in English, Spanish, French, German and Portuguese. Learn more about it by checking this article. 

I'll be around if you have any additional questions. 

[Axelband]

@SilviaFitbit Thank you for answering! 

I did read that somewhere, but I have tried to change my language on the app to English so that I can subscribe the premium but it doesn't work.. I have followed all the instructions for changing the language.. please help 😄 

[SilviaFitbit]

@Axelband Thanks for getting back. I apologize for the delayed in my reply. 

I appreciate that you mentioned you changed your language to English. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

[joseph.d]

Hi 

Perfect that someone else has the same issue. I’m very interested in the Fitbit premium service as well. So to change the language you both have to change the location in the app to US, also change the language on the phone to English? 

After that how do you get access so you can buy the service?