help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to manage my Health Coach free trial?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-20-2021 09:39 - last edited on ‎04-22-2021 18:10 by Fitbit Moderator

‎04-20-2021 09:39 - last edited on ‎04-22-2021 18:10 by Fitbit Moderator

I was given a free trial with Health Coach with the Fitbit Versa 3 I purchased and I do not want to continue it or pay for it. Does it automatically bill me?  If it does, I want to cancel it but I am unsure how to do that.  Please advise.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-22-2021 18:13 - last edited on ‎10-28-2024 08:02 by Fitbit Moderator

‎04-22-2021 18:13 - last edited on ‎10-28-2024 08:02 by Fitbit Moderator

@pamiller87 Welcome to the Fitbit Community. Thanks for the details mentioned. 

If this was purchased through Fitbit.com, our Support team can help you with the cancellation and to inform you about the renew date if there's one. If it was purchased through Apple or Google, this can be managed through your phone default store. Check out this article for more detailed steps. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes