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How to obtain the trial that comes with Charge 5, if I'm a Premium user?

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‎10-11-2021 04:19 - last edited on ‎10-12-2021 11:23 by Fitbit Moderator

‎10-11-2021 04:19 - last edited on ‎10-12-2021 11:23 by Fitbit Moderator

 Charge 5 has a 6 months of Premium service included but I have already an annual Premium subscription that expires June 2022. How can I obtain the 6 months free of charge?

 

Moderator Edit: Clarified subject

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‎10-12-2021 11:27

‎10-12-2021 11:27

@DSS73 Welcome to the Fitbit Community. Thanks for being a Premium user already. 

 

In order to activate the 6 month trial, you'll need to cancel your current subscription. After this, within 1-3 days, you'll receive the invitation to activate the trial. 

 

Hope you continue enjoying your Fitbit Premium. Have a good week. 

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