How to pay for an entire year of Premium?

[SunsetRunner]

My sister said she paid for one full year in advance for premium and received a discount. So instead of paying 9.99 a month, she paid 79.99 for an entire year. But I don't see that option anywhere and I was just charged 9.99 two days ago. How can I pay for the entire year and receive a discount?

Moderator Edit: Clarified subject

[SilviaFitbit]

@SunsetRunner A warm welcome to the Community. Thanks for getting in touch about this. 

The discount that you sister received is because she subscribed to Fitbit Premium for a year. This way she saved over 30%. 

Since you subscribed to Premium monthly, that's why you were charged for $9.99 per month. In order to change this, you need to cancel it and subscribed again but this time choose the annual fee. 

I'll be around if you have any additional questions. 

[SunsetRunner]

Thanks for the update!
I don't recall there being an option when I upgraded. But I will cancel and
subscribe for a full year to get the discount.

Thanks again!

[SilviaFitbit]

@SunsetRunner Thanks for getting back. When you cancel it and purchase it again, please follow these steps: 

1. You'll see a Premium tab in the Fitbit app. Tap the Premium tab.
2. Read the overview, and tap the button to get started.
3. Choose a 1-year and follow the instructions to purchase.

Feel free to post back if you have any additional questions. 

[CatchingUpSoon]

I'm switching to annual as well so I cancelled monthly but can't find a way to subscribe to annual. Do I have to wait until Premium monthly expires and then subscribe again to be able to choose annual?

[SilviaFitbit]

@CatchingUpSoon Hey there. Thank you for getting in touch about this. 

I appreciate that you mentioned you cancelled your monthly subscription. In this case, you need to wait until the monthly expires and the subscribed again choosing the Annual membership, please follow this procedure: 

1. Tap the Premium tab.
2. Read the overview, and tap the button to get started.
3. Choose a 1-year  subscription and follow the instructions to purchase.

I'll be around if you have any additional questions.