How to pay for premium and skip free trial

[User12345111]

Hi, for tax purposes I want to pay for fitbit premium before the end of the financial year. Hence I want to skip the free trial. I have signed up and cancelled the trial but I am still unable to pay for fitbit premium. The website seems to only allow the purchase of fitbit premium in the US.

Is there any way around this? Thank you

[SilviaFitbit]

@User12345111 A warm welcome to the Community. Thanks for getting in touch about this. 

Since you already subscribed to the Free Trial, it's not possible to subscribe again and pay for the Premium membership. You'll need to wait until the trial ends and subscribe again to Premium by selecting the monthly or 1-year option. 

Fitbit Premium is available worldwide in English only. Once your trial ends, I'd like you to follow this procedure to purchase your subscription. 

I'll be around if you have any additional questions. 

[User12345111]

Thanks for your reply. Would fitbit be able to cancel the premium membership for me so I can resubscribe?

[SilviaFitbit]

@User12345111 Thanks for getting back. 

Your Premium subscription has been cancelled. However, your Fitbit app will continue to show the Premium view until the trial ends. Our Support team is unable to remove this view from your app. 

Don't hesitate to get back if you have any additional questions.