01-20-2021
07:30
- last edited on
01-21-2021
13:00
by
SilviaFitbit
01-20-2021
07:30
- last edited on
01-21-2021
13:00
by
SilviaFitbit
I switched from from the Ionic and just purchased a new Sense. I set it up but I do not see how to activate the free 6 month Premium Trial. Is there something I am doing wrong?
Moderator Edit: Clarified subject
01-20-2021 10:27
01-20-2021 10:27
Its a tab along the bottom of the Fitbit app Today view.
Author | ch, passion for improvement.
01-21-2021 13:00
01-21-2021 13:00
@CanadianJake Welcome to the Fitbit Community. Glad to hear you chose the Fitbit Sense.
@Guy_ Thanks for your input.
Just wanted to add the instructions on how to start your free trial:
Have a nice day.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-25-2021 19:20
01-25-2021 19:20
Thank you for your response. I am still unable to access the 6 month premium trial.
Fitbit is available in my region. I did tap the Premium tab however I see no ‘button’ to start my trial
Are there any other suggestions to try?
Thank you kindly
01-26-2021 15:13
01-26-2021 15:13
@CanadianJake Thank you for getting back.
In order to provide you with the correct troubleshooting please confirm that you're following the procedure mentioned above and let me know what you see when you tap on the Premium tab and then read the overview.
Keep in mind that in order to start it the free trial, there shouldn't be any Fitbit Premium subscriptions active.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.