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How to start the 6 month Premium Trial for Sense?

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I switched from from the Ionic and just purchased a new Sense.  I set it up but I do not see how to activate the free 6 month Premium Trial.  Is there something I am doing wrong?

 

Moderator Edit: Clarified subject

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Its a tab along the bottom of the Fitbit app Today view.

Author | ch, passion for improvement.

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@CanadianJake Welcome to the Fitbit Community. Glad to hear you chose the Fitbit Sense. 

 

@Guy_ Thanks for your input. 

 

Just wanted to add the instructions on how to start your free trial: 

 

  1. If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose the duration of your subscription to start after your free trial, and follow the instructions to subscribe.

Have a nice day. 

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@SilviaFitbit 

Thank you for your response. I am still unable to access the 6 month premium trial. 
Fitbit is available in my region. I did tap the Premium tab however I see no ‘button’ to start my trial 

Are there any other suggestions to try?

 

Thank you kindly

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@CanadianJake Thank you for getting back. 

 

In order to provide you with the correct troubleshooting please confirm that you're following the procedure mentioned above and let me know what you see when you tap on the Premium tab and then read the overview. 

 

Keep in mind that in order to start it the free trial, there shouldn't be any Fitbit Premium subscriptions active. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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